Barri, our Accounts Manager and Billing Specialist, just informed me that we finally got paid on an insurance claim after Two and One Half years of concerted effort by us and the patient to get reimbursed. It was about a $350 claim. Never mind that it cost us more than we received to collect it. I can tell you its a one way street. If the insurance company thinks they overpaid, you will reimburse them YESTERDAY, with interest! But it doesn't really matter when they finally pay you for services rendered... and they don't pay interest when they are late.
I just found this interesting article in today's news and thought, "how apropos."
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